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Client Access

Choose Your Shipping Plan & Get Started on RR

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Shipping Client Plans

Two Ways to Ship — Pick What Works for You

Route Revolution offers two service models for registered shipping clients. Both models give you full RR platform access, Delhivery as your primary carrier, COD facility, API access, a dedicated account manager, and priority WhatsApp support — from Day 1.

The difference is in how your rates are structured. Choose the plan that matches your shipping volume and business goals.

  • Full RR Client Panel access from Day 1 — both models.
  • COD supported — T+8 day settlement for all clients.
  • API integration, dedicated account manager, priority WA support — all included.
  • Offline KYC verification — simple, quick, one-time process.
  • Pre-paid wallet model — full billing transparency on every deduction.

At a Glance — Both Models

Feature Model 1 Model 2
Upfront Deposit None ₹3K–₹15K
Rate Type Volume-Based Locked-In
Volume Commitment 30-Day Review None
COD Facility
API Access
Dedicated Acct. Mgr.
Model 1

Volume-Based Plan — No Deposit Required

Get started with zero upfront cost. Rates are assigned based on your declared daily shipment volume and reviewed every 30 days.

Important: Model 1 operates on a rolling 30-day review cycle. Consistent underperformance against declared volume may result in progressive rate revision. You can lock in rates at any time by upgrading to Model 2.

Model 2 — Paid Plans

Lock-In Your Rates — 5 Plan Tiers

Pay a one-time non-refundable plan deposit and get preferential locked-in rates for the lifetime of your agreement — regardless of monthly volume. No surprises, no 30-day reviews.

The Plan Deposit is strictly non-refundable under all circumstances — including voluntary termination, non-utilization, or business closure. It does not constitute a wallet recharge or security deposit. GST @ 18% applicable in addition.

Side-by-Side Comparison

Model 1 vs Model 2 — Full Feature Matrix

Feature Model 1
Volume-Based
Silver
₹3,000
Gold
₹6,000
Platinum
₹9,000
Diamond
₹12,000
Elite
₹15,000
Upfront Deposit None ₹3,000 ₹6,000 ₹9,000 ₹12,000 ₹15,000
Client Panel (RR)
Rate Type Volume Slab
30-day review
Level 1
Locked
Level 2
Locked
Level 3
Locked
Level 4
Locked
Level 5
Best Rate
Volume Commitment Declared volume
reviewed at Day 30
None None None None None
COD Facility T+8
API Access
Dedicated Acct. Manager
Priority WA Support SLA 2 business hrs 2 business hrs 2 business hrs 2 business hrs 2 business hrs
How Billing Works

Wallet, Charges & COD Settlement

Everything you need to know about how your money flows on the RR platform — freight deductions, COD credits, DPH surcharge, and dispute windows.

DPH Calculation Example

Base fuel rate: ₹85.50/litre. If the previous month's average fuel price is ₹94.05/litre, that's a ~10% increase from base. At 0.25% freight change per 1% fuel rise, DPH applied = 2.5% on your base Delivery, RTO, and DTO charges for that billing cycle. DPH is determined entirely by Delhivery — Route Revolution has no control over DPH calculation.

Quick Reference

Wallet & Settlement Reference Table

Transaction Trigger Action Timeline
Freight Deduction At booking / pickup confirmation Auto-deducted from wallet Immediate
DPH Fuel Surcharge Fuel price > ₹85.50/litre base 0.25% freight hike per 1% fuel rise on DL+RTO+DTO — auto-deducted Previous billing month avg. fuel as reference
Weight Mismatch Charge Carrier raises billing claim Auto-deducted; dispute within 7 days with full evidence Upon Carrier claim
Cancelled Shipment Refund Booked but not picked up / cancelled before pickup Credited to wallet — 30-day reconciliation cycle Within 7 working days of 30-day reconciliation
COD Settlement Carrier delivery confirmation Credited after deducting COD charges & dues T+8 days — both Model 1 & Model 2
RTO Completion 3 failed delivery attempts Carrier returns shipment; RTO freight auto-deducted Within 30 days of RTO initiation
High RTO Surcharge RTO rate > 30% in 30-day period Additional surcharge on excess returns; possible wallet deposit increase 7 days written notice
Wallet Hard Block Balance below ₹500 All new bookings blocked until balance ≥ ₹500 Immediate
Delhivery Zone Classification

How Shipping Zones Affect Your Rates

Freight rates vary by weight slab and delivery zone. Understanding Delhivery's zone classification helps you estimate costs accurately before booking.

Rate cards are filled in at onboarding and initialled by both parties. Rates are per weight slab and zone as per Schedule B of the Client Service Agreement. DPH fuel surcharge is applied in addition. All rates exclusive of GST @ 18%.

Client Service Agreement

Key Terms You Should Know

The Route Revolution Client Service Agreement (RR-CSA) is an open-ended agreement governed by Indian law. Here are the key terms that apply to all registered shipping clients.

2

Service Models

5

Paid Plan Tiers

T+8

COD Settlement Days

6

Delivery Zones

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Get a complete overview of Route Revolution’s logistics solutions, pricing advantages, service coverage, and how we help businesses streamline their shipping operations.